1) Enter your payment information. Make sure all sections are complete and accurate.

2) Download the Acrobat™ format agreement. This is the agreement for the alarm model you selected.

3) Print out the agreement.

4) Read the entire agreement. If you have any questions about the agreement, call our contract support representative at 800-316-0235.

5) Fill out each section legibly and completely. Make sure all information is correct, and don’t forget to sign Page 2 (Terms and Conditions).

6) Mail or fax the completed signed agreement to ORCA. ORCA does not accept monitoring agreements online. Our address and fax number are provided on the agreement. Retain a copy for your records. You will not receive a copy from ORCA.

7) Install your system. If you need help installing your system, you can get technical help on this site or call our 24-hour technical support department at 800-316-0235

8) Call ORCA to have your system programmed and tested.

IMPORTANT: Monitoring Services will not begin and ORCA will have no obligation to notify the police or people on your emergency contact list until we have received, PROCESSED AND APPROVED (1) a COMPLETE copy of the Monitoring Agreement signed by you; (2) payment for monitoring service; and (3) test signals from your alarm system. In the event of our disapproval, our only obligation is to refund you any advance payment you have paid to us for monitoring.

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(Online Orders for monitoring are processed through X10.com)